SW Airlines and it's customers are made for eachother

 

So I flew SW Airlines twice last week, and I've got some things to say.  First, I'm going to slam the airlines, and then I'm going to take on the customers who deserve no better (I am the exception.)

1. I signed in online literally thirty seconds after getting the 24-hour notice to do so- and was assigned to the B group with the number of 15.  Which means that somehow, seventy-five people managed to get in before me.  This is simply not possible.  And it's not that a bunch of people paid extra to get bumped up in line- there simply was no time for that.  Plus, I actually RESERVED AND PAID FOR the seat back in FEBRUARY.  So what the hell, SW?  Is this just random or what?

(The steward joked that "C means center"- more about this in a moment- but in my experience, B means the same thing.)

2. It should not take half an hour for bags to move from plane to carousel.  I know they fly free (more about THIS in a moment) but that doesn't mean that they should stay on the plane gathering dust while we customers wait....and wait...and wait...at the carousel.  

Ok, now about the customers, who are just the most awful human beings ever and should be sentenced to wait at a SW Airlines carousel forever and always:

1. While on line, we were told- repeatedly- that if we were in group B with a number higher than ten or so there would be no more room for bags so we needed to CHECK OUR BAGS AT THE GATE.  Seriously, I think the announcement was made five times and pointedly- like, "we aren't kidding, you aren't going to be able to put your bags in the overhead."  So what happens when we are getting settled? At least a dozen people from my section and group C drag their big suitcases onto the plane and need to have them collected and removed and tagged, delaying our departure.  What the actual hell, people?  BAGS FLY FREE.  Just CHECK YOUR FREAKING BAG IT WILL BE OK MORE THAN THREE FEET AWAY FROM YOU FOR A FEW HOURS.  

2. Nobody wants to sit in a middle seat.  Many, many passengers will simply have to sit in a middle seat.  Wandering around the plane is not going to create a window seat and you sure as hell aren't going to find an aisle seat.  Nobody is going to volunteer that seat you want.  Sit.  The hell. Down. In. A Middle. Seat.  It will be Ok.  It's only a few hours. 

If SW Air Customers don't want to be treated like cattle, well, maybe stop acting like a bunch of dumb cows.  Personally, I took a middle seat right up front between two very decent people who I will never see again and really can't remember now, less than 24 hours later.  I got off the plane quickly because I was in the front.  Yes, I had to wait for my bag at that carousel but so did you if you were in group B or C and I checked my bag beforehand and didn't make a royal pain of myself being obstinate and obsessive about it.  What gets into these people?