Thursday, April 16, 2020

CarShield: Always an easy go-to in a pinch

1.  You know the actual car bill is going to be really expensive when the mechanic uses three dollar signs, changes pens, and then underlines those dollar signs THREE TIMES.  And then doesn't even put a NUMBER on there, like this is information is too severe to be put in writing.  Want to know how much it's going to cost to fix your car?  You are going to have to get that information in person.  That's how big this bill is.  THREE DOLLAR SIGNS underlined THREE TIMES in DIFFERENT INK.  Just leave us a copy of your mortgage and your first-born child.

2.  I'm a little worried at the idea that there are actually people out there with old cars with lots of mileage on them who think that Extended Warranties like this are a good idea....because sorry, they just aren't.  They are really dumb, actually.  No insurance company is going to replace a $4200 transmission on a 10-year old car with 130,000 miles unless it's been draining you of big monthly premiums for years.  Otherwise...well, see that "Deductable May Apply" in the small print?  That deductable is going to apply.  Big time.

3. My parents get at least three calls a day from "easy extended warranty" companies offering to "provide" coverage on cars they haven't owned in years.  From the calls I've taken and managed to extend with "innocent" questions, the average monthly premium for "full coverage" on a car none of the choads on the other end of the phone have even seen is about $140 a month.  That's a LOT OF MONEY for something that will mysteriously fail to cover pretty much anything Too Bad You Didn't Read The Fine Print on the Contract which By The Way isn't Emailed to You until After They Have your Credit Card Number.  I don't know if any of these callers work for CarShield, but they might as well. They are all calling out of pretty much the same boiler rooms after all.

4.  Speaking of which, I had to call DirectTV today with a few questions about my mother's bill.  It took me almost half an hour of commercials (including one for a Medic-Alert bracelet presented by an ACTUAL HUMAN BEING) before I finally got to speak to someone about the issue.  I get that customer service centers aren't as crowded as usual because of the whole Pandemic thing, but why isn't this a problem for phone scam operations?  Is it just that the scam promoters don't care about their phone monkeys?

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