Saturday, June 15, 2019

American Home Shield is at it again!



1.  The customers in these ads don't seem to be carrying copies of their homeowner insurance policies; nor do the agents have copies....yet, the customer assumed that the broken appliance (in this case, an air conditioner) is covered and the agent is quite certain it isn't.  Hey Mr. Customer, if you don't have a copy of your policy, why did you think your air conditioner was covered?  Hey Ms Agent, if you don't have a copy of the policy, why are you assuming it isn't? 

2.  In every one of these ads, the agent points out that some ridiculously implausible appliance-damaging scenerio IS covered.  In a previous commercial, it's a fire-breathing dragon.  In this one- and in a lot of the radio ads- it's a "zombie apocalypse."  The joke is that these things never happen in real life...yet in the commercials, they DO happen.  So is American Home Shield saying that we SHOULD have actual, non-scammy homeowners insurance covering things like fire-breathing dragons and zombies?  And that AHS doesn't cover these things?

3.  Here's one thing I know for sure about the customers in these ads:  they didn't have to pay for the opportunity to sit down with an agent and file a claim.  But guess what?  If they are dumb enough to sign up for a policy from American Home Shield, that's exactly what they'll do when something in their home breaks down.   They'll pay a "processing fee" up front before AHS will even consider their claim.  And, of course, that's only the beginning of the headache.  Then they'll get the run-around from the bottom-of-the-barrell one-step-above-handyman-drifter contractors AHS sends out to inspect the broken appliance.  Then they'll get one excuse after another concerning why what they thought was Covered isnt' actually Covered and after all AHS only promised to Cover repairs that are Covered, sorry filing fee isn't refundable make sure you get that monthly premium out on time byes!

Got a house filled with appliances?  Try to get a good, long warranty when you buy those appliances, but once they expire, just start saving money so you can get them fixed when they break down.  Extended Warranties are ALL scams, American Home Shield is just among the very worst of a bad lot.  You will NEVER get an Extended Warranty to pay off, which is why these companies are so profitable.  Well, that and the fear-mongering promoted in ads like this.

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