Armani: Hi, my name is Armani, Thank you for contacting SiriusXM. How may I help you?
Armani:
Armani:
John Jamele: I switched out a broken SkiFi2 for a new one, and I cant find an FM frequencey
Armani:
John Jamele: I am now told that I need to purchase an FM modulator, where can I find that?
Armani:
John Jamele: (---------)
Armani:
Armani:
Armani:
Armani:
John Jamele: (---------)
John Jamele: (--------)
Armani:
Armani: Does your radio have a clear view to the sky (please make sure it is not in the garage)?
John Jamele: my radio is not in my car. I have already talked to people about this, I do not want a refresh signal, it does not do any good
John Jamele: none of the preprogrammed FM stations on the radio work
Armani:
Armani: I have sent a signal to your radio, which you will receive in less than 5 minutes. If you do not hear programming on the satellite stations, then you may need another signal. You can easily do this yourself by going online to
http://www.siriusxm.com/refresh or calling our activation hotline at 855-MY-REFRESH
John Jamele: none of the recommended stations are available for scrolling on the XM
John Jamele: I did not need that, it will fix nothing.
Armani:
John Jamele: I can not use any of the preprogrammed FM stations available through the scroll wheel on the radio
John Jamele: I cannot access any of the recommended stations because they are not preprogrammed
Armani:
Armani: Is there anything else I may assist you with?
John Jamele: "anything else?" You didnt assist me at all
John Jamele: I have already done that
Armani:
John Jamele: you seriously cannot link me to the accessory I need to make this radio work in my car?
Armani:
John Jamele: wow, really? Ok- the SkiFi2 comes with pre-programmed FM stations to chose from under "Choose Frequency."
John Jamele: None of the options works
Armani:
John Jamele: The options that are recommended on the site are not included in the pre-programmed list of FM stations
Armani:
John Jamele: SO- I am told I need to install an FM Modulator. I don't see one on the site- can you tell me which one I need?
John Jamele: (------) (still. Just like I told you a few moments ago.)
Armani:
Armani:
http://www.siriusxm.com/frequency?action=form&zip=20912
John Jamele: Let me guess- that's a link to the page showing recommended frequencies
Armani:
John Jamele: Which I can't access, because they are not pre-programmed into the SkiFi2
Armani:
John Jamele: ok let me check.
Armani:
John Jamele: I have seen this list. I cannot scroll to any of these options.
Armani: 2) 94.3
3) 96.7
4) 98.3
5) 103.1
John Jamele: they are not included in the pre-programmed list on the SkiFi2. SO- I was told I need an FM Modulator. Which model works with my radio? I can't find it on the XM site
John Jamele: Wow, really?
John Jamele: Do you understand that I cannot set the frequency on the SkiFi to any of those options?
Armani:
John Jamele: Of course. Thanks very much, this is actually great material for a comedy sketch or my blog.
Armani:
John Jamele: I'll be sure to do that, thanks very much
Armani:
Armani: Is there anything else I may assist you with?
John Jamele: Um, no thanks.
Armani:
Armani has disconnected.