Wednesday, October 16, 2013
Coming next year, Domino's phases out taking cash. Because that's more convenient for...um...the customers.
In other words, "we are pretty stupid here at Domino's- it's because we really only hire high school dropouts to answer the phone. Oddly enough, they are really bad at it, though truth be told if they had just spent a little less time on the phone when they were supposed to be concentrating on their studies, they probably wouldn't be working here."
"Anyway, because we are so damned incompetent, you people with good internet connections can just skip the phone and order online. It's a lot easier for us to get your order online, so we are going to do our best to convince you that it's a lot easier for you, too. Don't have good internet access? Well, of course you can still order by phone- but it's really kind of a hassle, why can't you just invest in decent internet access?"
"And if you do order by phone, don't say we didn't warn you- you can expect crap like you see in this ad- people failing to get your name right, your order right, your address right- and we couldn't figure out a way to portray the guy taking your call's total inability to ask legible questions or repeat your order back to you in a language which in any way resembles English without appearing deeply racist, but you can expect that, too. Hey, it's just going to be a mess. Chances are you aren't going to get your pizza if you try to phone in your order. If you get it, it probably won't be the pizza you ordered. It will probably come very late. It will definitely be cold."
"Let's cut to the chase. We really want to phase out phone orders. We know this means that we won't be providing a service to our poorer customers, but we are willing to sacrifice them because our studies show they don't order much pizza anyway, and we'll more than make up for the lost business in online orders from wealthier customers with that good internet access we've been urging you to get. Basically, order online or do without. Because in six months when you try to call in, you are just going to get a busy signal. You've been warned."