All of these stupid "gutter filter" commercials are exactly the same in at least one respect: they all feature smiling old people who just seem to enjoy the company and attention of charming young people who are genuinely interested in talking to them (unlike their ungrateful, neglectful grandchildren who never call.)
In this ad, we see an entire gaggle of Seasoned Citizens who have gathered to pass the time with a young person who seems to have a nice job (I wonder if they are hiring; each of these old people has at least one grandchild who would be great at this, whatever it is!) plus is providing coffee and sticky buns and all he's asking in return is for a little of that time. And that young person is SO nice, answering all of their questions without even once rolling his eyes or getting impatient, he actually seems to be listening and appreciating the Wisdom of the Greatest Generation.
This group of grinning geriatrics asks a few questions of the Nice Young Man and is quickly SOLD on the idea of installing whatever he's offering to install, or buying a time share, or adding "supplemental insurance" to their Medicare, or whatever it doesn't matter because he's so very Nice and is such a good Listener. Just as long as it means they get to see him or some other Nice Young Man in the future, installing those gutters or telling them where to sign or even in court because this is all just a Scam. It's still better than sitting at home waiting for that phone to ring which it never does because most people in this generation are so Ungrateful, they could all learn so much from this Nice Young Man with the coffee and sticky buns and patient manner.